Returns & Exchanges

At Lily Nails Art, we want you to be completely satisfied with your purchase. If you are not happy with your nail products, you may return them within 30 days of delivery provided they are unused and in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Secure Your Package

  Carefully pack the unused items in their original boxes to ensure they are protected during transit.

• 3.
  Ship It Back

  Affix the provided shipping label to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.